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以下是代OSRAM香港代表所發出既一個電郵信息...
Subject: FAQs
Dear K K,
I have visited your website again at yesterday night, and feel sorry to
affect the harmony of your member relation.
As mentioned before during our conversation, our major customers in Hong
Kong using these T5HO lamps are the Advertising Light Panel manufacturers
and Advertising Company.
Certainly, we are the commercial company in Hong Kong. But my comment does
not mean to get more business from your member group. Otherwise I will not
advise you the details listing of the registered electronic ballasts at the
Government Department. The list is showing all our competitors name and
product models.
On the other hand, I would like to response the comment from HWL that he
mentioned he had the bad experience that using European made lighting
fixture but burnt out in few month.
1. Is the fixture designed for waterproof / Moisture proof
enclosure/casing? For the Aqurium shop, the moisture content should be
higher than other area. Especially the water splash caused by the bubbles
from the air-pump. The moisture will cause the short circuit of the
electronic circuit board and failure.
2. For a lighting fixture with 6 set 5ft long T5HO lamp, the insufficient
cooling/heat ventilation will cause the overheat of the system. Finally,
the ballast and the lamp will burn out. So it is a very important to
consider of the design of the fixture and for which kind of environment and
application.
Sorry again that some of points might be too technical and not easy for
understand.
I just hope that you can put this message to your website and not let the
member having the wrong impression of our company.
Anyway, please come back to me if you still need the details of the OSRAM
authorized dealer contact details.
Best regards,